February 2, 2024
Amazon has been testing its technology for the last year to ensure it was ready to open to the public

AMAZON is launching its own supermarket which has no checkouts but instead relies on cameras to track what shoppers remove from shelves.

The Amazon Go store in Seattle opens to the public on Monday and promises customers they won’t have to wait in long lines as the store uses “Just Walk Out” technology.

Amazon is set to open its first supermarket - where there are no checkouts
Amazon is set to open its first supermarket – where there are no checkouts

Shoppers must scan the supermarket’s app on the gated turnstile while sleek black cameras monitoring from above and weight sensors in the shelves help Amazon determine exactly what people take.

The items customers pick up are added to a virtual shopping cart, which means that anything they put back will automatically be deleted.

Shoppers are only billed for their shopping when they leave the store through the gates, using the credit card associated with their account.

The supermarket offers ready-to-eat lunch items as well as a small selection of grocery items, including meats and meal kits.

Shoppers simply scan in to the store with a smartphone app and pick up the items they want before walking back out
Shoppers simply scan in to the store with a smartphone app and pick up the items they want before walking back out

Customers are monitored by cameras from above and weighted sensors allow Amazon to know what
Customers are monitored by cameras from above and weighted sensors allow Amazon to know what’s been picked up

The new technology means shoppers won
The new technology means shoppers won’t have to wait in long lines to pay at checkouts, they can simply leave the store with the things they want and be automatically billed as they leave

When a customer walks back out of the gated turnstile with their shopping, they will be automatically billed from the credit card associated with their Amazon account
When a customer walks back out of the gated turnstile with their shopping, they will be automatically billed from the credit card associated with their Amazon account

The store in Seattle has been tested by Amazon employees for the last year but will open to the public on Monday
The store in Seattle has been tested by Amazon employees for the last year but will open to the public on Monday

An Amazon employee checks IDs in the store’s wine and beer section.

The 1,800 square-foot store opened to Amazon employees a year ago in a test phase and bosses had hoped to open it up to the public early last year but encountered challenges.

These included correctly identifying shoppers with similar body types and when children were brought into the store during the trial, they caused havoc by moving items to incorrect places, a source said.

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Gianna Puerini, vice president of Amazon Go, said in an interview that the store worked very well throughout the test phase, thanks to four years of prior legwork.

Ms Puerini said: “This technology didn’t exist. It was really advancing the state of the art of computer vision and machine learning.”

Customers can buy a variety of goods from on-the-go lunch packs to regular groceries
Customers can buy a variety of goods from on-the-go lunch packs to regular groceries

Amazon also stocks its own products and uses labels like a regular supermarket
Amazon also stocks its own products and uses labels like a regular supermarket

The
The ‘Just Walk Out’ technology is designed to save people time and could be rolled out widely if successful

 

She explained that Amazon’s technology has learned how to tell near-identical products apart.

The Amazon Go store adds to the company’s growing physical store presence and its expansion into groceries after its purchase last year of organic grocer Whole Foods and its 470 stores.

The store will be tested in Seattle, but if its successful it could be widely rolled out, however there are no plans to introduce the technology to the Whole Foods stores.

Amazon Go is located inside the company
Amazon Go is located inside the company’s Seattle headquarters

Amazon has been testing its technology for the last year to ensure it was ready to open to the public
Amazon has been testing its technology for the last year to ensure it was ready to open to the public